General shipping information

Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Order of 0,00 to 6,00 kg = 6,90 €
Order of 6,01 to 12,00 kg = 13,80 €
Order of 12,01 to 18,00 kg = 20,70 €
Order of 18,01 to 72,00 kg = 27,60 €
Order of 72,01 to 78,00 kg = 34,50 €
Order of 78,01 to 84,00 kg = 41,40 €
Order of 84,01 to 90,00 kg = 48,30 €
Order of 90,01 to 144,00 kg = 55,20 €
Order of 144,01 to 150,00 kg = 62,10 €
Order of 150,01 to 156,00 kg = 69,00 €
Order of 156,01 to ∞ kg = 74,90 €
In case of deliveries to the German Islands, an island surcharge of 14,02 € is charged on the dispatch costs.
If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Order of 31,51 to 72,00 kg = 27,60 €
Order of 72,01 to 78,00 kg = 34,50 €
Order of 78,01 to 84,00 kg = 41,40 €
Order of 84,01 to 90,00 kg = 48,30 €
Order of 90,01 to 144,00 kg = 55,20 €
Order of 144,01 to 150,00 kg = 62,10 €
Order of 150,01 to 156,00 kg = 69,00 €
Order of 156,01 to ∞ kg = 74,90 €
In case of deliveries to the German Islands, an island surcharge of 14,02 € is charged on the dispatch costs.
Bulky goods are marked as such in the item description.
Deliveries to foreign countries:
- International shipping by forwarding agency.
- No shipping to America, Australia and Canada.
- We don't assume responsibility for problems with the customs.
If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
EUROPE:
Order of 0,00 to 6,00 kg = 21,29 €
Order of 6,01 to 12,00 kg = 42,59 €
Order of 12,01 to 18,00 kg = 63,88 €
Order of 18,01 to 24,00 kg = 85,17 €
Order of 24,01 to 72,00 kg = 91,91 €
Order of 72,01 to 78,00 kg = 113,21 €
Order of 78,01 to 84,00 kg = 134,50 €
Order of 84,01 to 90,00 kg = 155,79 €
Order of 90,01 to 96,00 kg = 177,09 €
Order of 96,01 to 144,00 kg = 183,83 €
Order of 144,01 to 150,00 kg = 205,12 €
Order of 150,01 to 156,00 kg = 226,41 €
Order of 156,01 to 162,00 kg = 247,71 €
Order of 162,01 to 168,00 kg = 269,00 €
Order of 168,01 to 216,00 kg = 275,74 €
Order of 216,01 to 222,00 kg = 297,03 €
Order of 222,01 to 228,00 kg = 318,33 €
Order of 228,01 to ∞ kg = 321,00 €
480,00 kg is the maximum shipping quantity per product. Additionally ordered products will be sent as a new
package to the corresponding costs.
Additional shipping charges may apply.
WORLDWIDE:
Order of 0,00 to 6,00 kg = 118,37 €
Order of 6,01 to ∞ kg = 535,00 €
480,00 kg is the maximum shipping quantity per product. Additionally ordered products will be sent as a new
package to the corresponding costs.
Additional shipping charges may apply.
Bulky goods are marked as such in the item description.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 14 days, for
deliveries abroad within 10 - 30 days from conclusion of contract (if advance payment agreed from the date of the
payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other
agreement has been made. The delivery date for the complete order will be the same as that of the article with
the longest delivery time.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- Prepayment via transfer
- Payment via PayPal
In case of deliveries to a foreign country, you have the following payment options:
- Prepayment via transfer
- Payment via PayPal
In case of questions, please contact us at the contact details mentioned in the Legal Notice.


Important information about foreign shipping

For deliveries abroad, additional shipping charges, customs duties, taxes and charges may apply, which are not included in the total price displayed.


Shipping available for the following countries:

  • Samoa
  • Pitcairn Islands
  • Martinique
  • Mexico
  • New Caledonia
  • Norfolk Island
  • Nicaragua
  • Nauru
  • Niue
  • New Zealand
  • Panama
  • Peru
  • French Polynesia
  • Papua New Guinea
  • Pakistan
  • Saint Pierre and Miquelon
  • Puerto Rico
  • Antigua and Barbuda
  • Tuvalu
  • Wallis and Futuna
  • Vanuatu
  • U.S. Virgin Islands
  • Venezuela
  • Uruguay
  • U.S. Minor Outlying Islands
  • Tonga
  • Palau
  • Tokelau
  • French Southern Territories
  • Saint Helena
  • Solomon Islands
  • Russia
  • Paraguay
  • Marshall Islands
  • Kiribati
  • British Indian Ocean Territory
  • India
  • Antarctica
  • American Samoa
  • Bolivia
  • Bouvet Island
  • Belize
  • Cocos [Keeling] Islands
  • Cook Islands
  • Chile
  • Colombia
  • Costa Rica
  • Cuba
  • Christmas Island
  • Germany
  • Dominica
  • Dominican Republic
  • Ecuador
  • Haiti
  • Falkland Islands
  • Micronesia
  • Grenada
  • Georgia
  • French Guiana
  • Greenland
  • Guinea
  • South Georgia and the South Sandwich Islands
  • Guam
  • Guyana
  • Heard Island and McDonald Islands
  • Bahrain
  • Egypt
  • Iran
  • Iraq
  • Israel
  • Jordan
  • Kuwait
  • Lebanon
  • Libya
  • Oman
  • Palestinian Territories
  • Qatar
  • Saudi Arabia
  • Syria
  • United Arab Emirates
  • Yemen
  • Anguilla
  • Aruba
  • Bahamas
  • Barbados
  • Bermuda
  • British Virgin Islands
  • Cayman Islands
  • El Salvador
  • Fiji
  • Guadeloupe
  • Guatemala
  • Honduras
  • Jamaica
  • Netherlands Antilles
  • Saint Barthélemy
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Vincent and the Grenadines
  • Trinidad and Tobago
  • Turks and Caicos Islands
  • Afghanistan
  • Armenia
  • Azerbaijan
  • Bangladesh
  • Bhutan
  • Brunei
  • Cambodia
  • China
  • Hong Kong SAR China
  • Indonesia
  • Japan
  • Kazakhstan
  • Kyrgyzstan
  • Laos
  • Macau SAR China
  • Malaysia
  • Maldives
  • Mongolia
  • Myanmar [Burma]
  • Nepal
  • Northern Mariana Islands
  • North Korea
  • Philippines
  • Singapore
  • South Korea
  • Sri Lanka
  • Suriname
  • Taiwan
  • Tajikistan
  • Thailand
  • Timor-Leste
  • Turkmenistan
  • Uzbekistan
  • Vietnam
  • Albania
  • Andorra
  • Austria
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Montserrat
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Serbia and Montenegro
  • Slovakia
  • Slovenia
  • Spain
  • Svalbard and Jan Mayen
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom
  • Vatican City
  • Algeria
  • Angola
  • Benin
  • Botswana
  • Burkina Faso
  • Burundi
  • Cameroon
  • Cape Verde
  • Central African Republic
  • Chad
  • Comoros
  • Congo - Brazzaville
  • Congo - Kinshasa
  • Côte d’Ivoire
  • Djibouti
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Gabon
  • Gambia
  • Ghana
  • Guinea-Bissau
  • Kenya
  • Lesotho
  • Liberia
  • Madagascar
  • Malawi
  • Mali
  • Mauritania
  • Mauritius
  • Mayotte
  • Morocco
  • Mozambique
  • Namibia
  • Niger
  • Nigeria
  • Réunion
  • Rwanda
  • São Tomé and Príncipe
  • Senegal
  • Seychelles
  • Sierra Leone
  • Somalia
  • South Africa
  • Sudan
  • Swaziland
  • Tanzania
  • Togo
  • Tunisia
  • Uganda
  • Western Sahara
  • Zambia
  • Zimbabwe

Payment methods

  • PayPal (including credit card, debit card, and bank transfer)
    When you select this type of payment, the next step is to transfer to PayPal. When the required data has been entered there, it automatically returns to this shop to complete the order.
  • Local Pickup
    Local Pickup just after payment
    by PayPal to: info@icecreamrolls-shop.com
    or by Bank Transfer: IBAN: DE94 2005 0550 1042 2361 80 / BIC: HASPDEHHXXX
    Please don't forget to indicate the Invoice Number.

    We will send you a notification when the goods are ready to pick up.

    Pick Up Address:
    HANSA Eis
    Berliner-Straße 8
    21509 Glinde (Hamburg)
    Germany
    (Opening Hours: Monday - Friday / 08:00am - 12:00pm)